Post-Launch · Long-term
Long-term ownership.
We don't disappear after launch. The tribe that built it keeps running it - your products, your automations, and the technology function around them.
This is the phase most agencies skip. For us it's the point.
What we run for you
Not just a product. The whole technology operation.
Ownership covers everything technical that needs to keep working, evolving, and serving the business - not only the things we originally built.
Products you've launched
Features evolve, dependencies drift, performance changes, users grow. The same tribe that built it keeps it stable and shipping.
Internal automations & integrations
Workflows we built - or ones you had - keep running, handle new edge cases, and get refined as the business changes.
The technology function itself
Infrastructure, integrations, tooling decisions, build-vs-buy calls, security posture, and ongoing technical strategy.
Included
What ownership covers, day-to-day.
Across products, automations, and the systems they depend on - not just one slice.
Monitoring & alerting
24/7 visibility across products, automations, and infrastructure. We see issues before your users do.
Security & patching
Dependency updates, vulnerability scanning, and security hardening for everything we run.
Performance & cost
Load analysis, query and pipeline optimisation, caching, scaling, and cloud-cost control.
Incident response
Rapid triage, root cause analysis, post-mortems, and preventive actions when things break.
Roadmap evolution
New product features, new automation flows, new tooling decisions - aligned with where the business is going.
Integrations & ops
Connect new systems, maintain existing ones, manage vendors, and own technical decisions on your behalf.
Tech debt control
Proactive refactoring, code health metrics, and architecture reviews so the stack stays evolvable.
Living documentation
Runbooks, architecture docs, and knowledge transfer - so nothing only lives in one person's head.
How it works
Ownership is included. Not a separate tier.
Running is part of the engagement, not a contract you sign after launch. Same tribe, same point of contact, same accountability - just a different phase of the same work.
Same team throughout
No handoff from a build team to a separate maintenance crew. The people who architected and shipped it are the people who keep it running.
Single point of contact
One Treebs person owns all communication during Run, the same way they did during Build. You never manage engineers directly.
Custom price, not a tier
From £5k/month, sized to the actual scope of what we're running. No 'Stability vs Growth vs Scale' packages - every engagement is shaped to fit.
Cadence
How the running phase feels.
1–2 calls a week
Regular updates on what's running, what changed, what's next.
Ad-hoc calls
Whenever you or we need to talk through something fast.
On-site visits
Reviews, planning sessions, or stakeholder workshops, by mutual agreement.